GE Plans to Form Three Public Companies Focused on Growth Sectors of Aviation, Healthcare, and Energy

Next step in transformation to realize full potential of each business

  • GE Aviation, GE Healthcare, and the combined GE Renewable Energy, GE Power, and GE Digital businesses to become three industry-leading, global, investment-grade public companies

  • GE intends to execute tax-free spin-offs of Healthcare in early 2023 and of the Renewable Energy and Power company in early 2024

  • Builds on significant momentum from strengthened financial position and operating performance

  • GE remains focused on driving operational improvement for sustainable profitable growth in the current portfolio of businesses, leading to high-single-digit free cash flow margins in 2023

  • GE will use proceeds from recently closed GECAS transaction to significantly reduce debt in the near future; remains committed to continued debt reduction along with strategic capital deployment

  • Company to host a call with investors at 8:15 am ET

BOSTON, November 09, 2021–(BUSINESS WIRE)–GE (NYSE:GE) today announced its plan to form three industry-leading, global public companies focused on the growth sectors of aviation, healthcare, and energy, by:

  1. Pursuing a tax-free spin-off of GE Healthcare, creating a pure-play company at the center of precision health in early 2023, in which GE expects to retain a stake of 19.9 percent; and

  2. Combining GE Renewable Energy, GE Power, and GE Digital into one business, positioned to lead the energy transition, and then pursuing a tax-free spin-off of this business in early 2024.

  3. Following these transactions, GE will be an aviation-focused company shaping the future of flight.

As independently run companies, the businesses will be better positioned to deliver long-term growth and create value for customers, investors, and employees, with each benefitting from:

  • Deeper operational focus, accountability, and agility to meet customer needs;

  • Tailored capital allocation decisions in line with distinct strategies and industry-specific dynamics;

  • Strategic and financial flexibility to pursue growth opportunities;

  • Dedicated boards of directors with deep domain expertise;

  • Business- and industry-oriented career opportunities and incentives for employees; and

  • Distinct and compelling investment profiles appealing to broader, deeper investor bases.

GE Chairman and CEO H. Lawrence Culp, Jr. said, “At GE we have always taken immense pride in our purpose of building a world that works. The world demands—and deserves—we bring our best to solve the biggest challenges in flight, healthcare, and energy. By creating three industry-leading, global public companies, each can benefit from greater focus, tailored capital allocation, and strategic flexibility to drive long-term growth and value for customers, investors, and employees. We are putting our technology expertise, leadership, and global reach to work to better serve our customers.”

Culp continued, “Today is a defining moment for GE, and we are ready. Our teams have done exceptional work strengthening our financial position and operating performance, all while deepening our culture of continuous improvement and lean. And we’re not finished—we remain focused on continuing to reduce debt, improve our operational performance, and strategically deploy capital to drive sustainable, profitable growth. We have a responsibility to move with speed to shape the future of flight, deliver precision health, and lead the energy transition. The momentum we have built puts us in a position of strength to take this exciting next step in GE’s transformation and realize the full potential of each of our businesses.”

Meaningful Progress Enabling Next Step in GE’s Transformation
This plan builds on the meaningful momentum that GE has built in recent years.

Stronger Financial Position

  • Focused and de-risked through strategic portfolio actions including recent GECAS transaction, resulting in a simpler, stronger, more focused high-tech industrial company;

  • Expect to achieve greater than $75 billion of gross debt reduction from the end of 2018 through the end of 2021;

  • Stabilized Insurance and mitigated funding risks through capital contributions of $9.4 billion since 2018, investment portfolio actions, improved claims management, and premium increases;

  • Managed pension obligations with discipline, including funding $8.5 billion since 2018 and freezing most pension plans in the U.S. and U.K., and expect no further contributions will be needed through the end of the decade; and

  • Strengthened liquidity and improved cash management, including eliminating on-book factoring, and today announcing plan to eliminate remainder of GE’s off-book factoring.

Stronger Business and Operating Performance

  • Implemented decentralized operating model by moving the center of gravity closer to customers, which enabled stronger customer relationships and operational improvement in GE’s nearly 30 P&Ls;

  • Scaled lean company-wide, driving performance improvements and culture change;

  • Improving operating performance in businesses to drive consistent, sustainable free cash flow, while enhancing transparency and financial flexibility to reinvest in growth opportunities;

  • Strengthened leadership and governance with Board refreshment, numerous leadership appointments, and auditor transition; and

  • Emerging from COVID-19 headwinds, while improving cash generation, playing offense, and investing for growth.

In today’s portfolio of businesses, GE is on track to reduce debt by more than $75 billion by the end of 2021 and is now on track to bring its net-debt-to-EBITDA* ratio to less than 2.5x in 2023. GE will also continue to drive operating improvements for sustainable profitable growth, and the company now expects to achieve high-single-digit free cash flow margins* in 2023. As a result, GE is in a strong position to execute this plan to form three well-capitalized, investment-grade companies. The company and its businesses will continue to serve GE’s partners and customers throughout this transition.

Management

Culp will serve as non-executive chairman of the GE healthcare company upon its spin-off. He will continue to serve as chairman and CEO of GE until the second spin-off, at which point, he will lead the GE aviation-focused company going forward.

Peter Arduini will assume the role of president and CEO of GE Healthcare effective January 1, 2022. Scott Strazik will be the CEO of the combined Renewable Energy, Power, and Digital business while John Slattery continues as CEO of Aviation.

Three Industry-Leading Global Public Companies1

Aviation

Healthcare

Renewable Energy and Power

Focus

Helping customers achieve greater efficiency and sustainability and invent the future of flight.

Driving innovation in precision health to address critical patient and clinical challenges.

Supporting customers and communities seeking to provide affordable, reliable, and sustainable power

Differentiated offering

Global leadership in propulsion and systems; most competitive and innovative engine value proposition (efficiency, reliability, lifecycle economics) with youngest and largest commercial fleet and most diversified services portfolio.

At the nexus of most care pathways; leading equipment business complemented by higher-margin services; offering diagnostics, interventional imaging, life care, therapy planning, and digital, with the opportunity for much faster growth.

Offering the world’s most powerful wind turbines; most efficient gas turbines and most powerful steam turbines; technology to modernize and digitize grid and electrical infrastructure; and carbon-free power sources like nuclear, hydro, and hybrids.

Global impact

Powering 2/3 of commercial flights

Serving 1B+ patients, 2B+ procedures/year

Together with our customers, providing 1/3 of the world’s power

Installed base

~37,700 commercial aircraft engines2 and ~26,500 military aircraft engines

4M+ installations

400+ gigawatts of renewable energy installed, 7,000+ gas turbines

Transaction Details

GE intends to execute the spin-offs of Healthcare in early 2023 and of the Renewable Energy and Power business in early 2024. The respective capital structures, brands, and leadership teams for each independent company will be determined and announced later. Where required to do so, GE will consult with employee representatives in line with its legal obligations before any final decisions are taken.

Through the transition, GE will be able to monetize its stakes in AerCap and Baker Hughes, prioritizing further debt reduction. Each of the three resulting independent companies will be well capitalized with investment-grade ratings.

Following the spin-off transactions, GE will retain other assets and liabilities of GE today, including run-off insurance operations. Upon closing the Healthcare transaction, GE expects to retain a stake of 19.9 percent in the healthcare company to provide capital allocation flexibility. GE also intends that Healthcare will issue debt securities, the proceeds of which will be used to pay down outstanding GE debt. The transactions are not subject to bondholder consent.

The company expects to incur one-time separation, transition, and operational costs of approximately $2 billion and tax costs of less than $0.5 billion, which will depend on specifics of the transaction. The proposed spin-offs of Healthcare and the Renewable Energy and Power business are intended to be tax-free for GE and GE shareholders for U.S. federal income tax purposes.

The transactions are subject to the satisfaction of customary conditions, including final approvals by GE’s Board of Directors, private letter rulings from the Internal Revenue Service and/or tax opinions from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, and satisfactory completion of financing.

Advisors

Paul, Weiss, Rifkind, Wharton & Garrison LLP is serving as lead legal counsel. Evercore and PJT Partners are the lead financial advisors to GE on the transaction. GE also received legal advice from Gibson, Dunn & Crutcher LLP and financial advice from BofA Securities and Goldman Sachs.

Conference Call and Webcast

GE will host an investor conference call today starting at 8:15am ET to discuss its plans. The call will feature remarks from Chairman and CEO H. Lawrence Culp, Jr., and CFO Carolina Dybeck Happe.

The conference call will be broadcast live via webcast, and the webcast and accompanying slide presentation containing financial information can be accessed by visiting the Events and Reports page on GE’s website at: www.ge.com/investor. An archived version of the webcast will be available on the website after the call.

Forward-looking Statements

This document contains “forward-looking statements”—that is, statements related to future, not past, events. These forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “see,” “will,” “would,” “estimate,” “forecast,” “target,” “preliminary,” or “range.” Forward-looking statements by their nature address matters that are, to different degrees, uncertain, and are subject to risks, uncertainties and assumptions. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those indicated or anticipated by such forward-looking statements. The inclusion of such statements should not be regarded as a representation that such plans, estimates or expectations will be achieved. Important factors that could cause actual results to differ materially from such plans, estimates or expectations include, among others, (1) the ability to effect the transactions described above and to meet the conditions related thereto, (2) potential uncertainty during the pendency of the transactions that could affect GE’s financial performance, (3) the possibility that the transactions will not be completed within the anticipated time period or at all, (4) the possibility that the transactions will not achieve their intended benefits, (5) the possibility of disruption, including changes to existing business relationships, disputes, litigation or unanticipated costs in connection with the transactions, (6) uncertainty of the expected financial performance of GE or the separated companies following completion of the transactions, (7) negative effects of the announcement or pendency of the transactions on the market price of GE’s securities and/or on the financial performance of GE, (8) evolving legal, regulatory and tax regimes, (9) changes in general economic and/or industry specific conditions, (10) actions by third parties, including government agencies, and (11) other risk factors as detailed from time to time in GE’s reports filed with the SEC, including GE’s annual report on Form 10-K, periodic quarterly reports on Form 10-Q, periodic current reports on Forms 8-K and other documents filed with the SEC. The foregoing list of important factors is not exclusive.

Non-GAAP Financial Measures

In this document, we sometimes use information derived from consolidated financial data but not presented in our financial statements prepared in accordance with U.S. generally accepted accounting principles (GAAP). Certain of these data are considered “non-GAAP financial measures” under the U.S. Securities and Exchange Commission rules. These non-GAAP financial measures supplement our GAAP disclosures and should not be considered an alternative to the GAAP measure. The reasons we use these non-GAAP financial measures and the reconciliations to their most directly comparable GAAP financial measures are included in our SEC filings and earnings materials, as applicable.

About GE

GE (NYSE:GE) rises to the challenge of building a world that works. For more than 125 years, GE has invented the future of industry, and today the company’s dedicated team, leading technology, and global reach and capabilities help the world work more efficiently, reliably, and safely. GE’s people are diverse and dedicated, operating with the highest level of integrity and focus to fulfill GE’s mission and deliver for its customers. www.ge.com

______________________
1 Some steps may be subject to information & consultation with employee representatives where required by law.
* Non-GAAP measure
2 Including GE and its joint venture partners
* Non-GAAP measure

View source version on businesswire.com: https://www.businesswire.com/news/home/20211109005890/en/

Contacts

GE Investor Contact
Steve Winoker
617.443.3400
swinoker@ge.com

GE Media Contacts
Mary Kate Mullaney
202.304.6514
marykate.nevin@ge.com

Meghan Thurlow
646.682.5605
meghan.thurlow@ge.com

Teladoc eyes hospital growth, says primary care is ‘just the beginning’

In an earnings report released this 7 days from Teladoc Well being, the telehealth huge reported 81{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} year-above-yr income expansion in the 3rd quarter to $522 million.  

The company also pointed to what it identified as “sizeable new agreements” with CVS Health and Centene to give its most important care featuring, Most important360.   

“By leveraging our one of a kind combination of knowledge, analytics, technological know-how and devoted health care industry experts, we are driving expansion across our company,” Jason Gorevic, CEO at Teladoc Wellbeing, explained in a statement.  

WHY IT Matters  

Economical analysts characterized Teladoc’s third quarter as fantastic, with income and stop by numbers higher than past estimates.  

“The health care current market is shifting toward a procedure of shipping and delivery that demands better levels of purchaser advantage, lower cost and more effective results,” David Larsen, BTIG health care IT and digital wellbeing analyst, mentioned in a statement delivered to Health care IT Information.   

“With the Livongo acquisition, TDOC has developed a really complete and effective ‘virtual treatment channel’ that in our check out can be employed as the initial line of protection with regard to member and shopper healthcare expending,” Larsen said.

The enterprise claimed 3.9 million visits total in the 3rd quarter, a 37{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} improve from the very same interval in the former yr. This soar was reliable with the 10.6 million total annually visits so considerably, compared with 7.6 million in the to start with nine months of 2020.

At the exact time, Larsen famous that third-quarter U.S. membership totals – 52.5 million – were slightly driving analysts’ consensus estimates, and flagged the “lack of clarity” all around 2022 membership anticipations.  

“We believe that that investors want to know if there is a different ‘growth surge’ that could most likely take place with the organization and stock,” mentioned Larsen.  

“You will see us have a extra meaningful kind of ambient existence in medical center configurations.”

Teladoc CIO Claus Jensen

Teladoc claimed $84.3 million in net reduction for the third quarter of 2021, when compared with a loss of $35.9 million for the 3rd quarter of last yr.  For the fourth quarter, Teladoc expects its total revenue to be in the vary of $536 to $546 million, with complete visits involving 3.9 and 4.9 million.  

In accordance to stories, Gorevic explained the firm options to consider on financial chance for its long term choices.  

“The 3rd quarter was notable in growing interactions with a number of leading nationwide health and fitness programs with the thriving start of our Most important360 providing, which reimagines the principal treatment product and delivers greater obtain and engagement to associates,” he stated in a assertion.  

THE Greater Development  

Teladoc’s chief innovation officer Claus Jensen said the firm’s most important treatment service was “just the starting” of the company’s health care integration strategies.  

“You will see us have a far more significant type of ambient existence in medical center configurations,” Jensen informed Health care IT News.

Nevertheless, Teladoc has struggled a bit with underperformance just after the pandemic-driven spike in telehealth use. The company reported a $133 million net loss during the second quarter of 2021, despite an maximize in visits.  

ON THE Record  

“Our check out is that prior to the pandemic, designs, doctors and hospitals seen telehealth as a competing channel so there was some reluctance to stimulate the utilization of telehealth,” claimed Larsen, the economical analyst.  

“However, with the pandemic medical professionals have now arrive to rely on telehealth to keep revenues for their tactics, physicians and hospitals are now considerably extra comfy essentially using telehealth technological know-how, and we consider that well being designs are nevertheless investing drastically into telehealth answers in buy to carry on to develop obtain to care,” he additional.

Kat Jercich is senior editor of Healthcare IT Information.
Twitter: @kjercich
Email: kjercich@himss.org
Healthcare IT Information is a HIMSS Media publication.

Enterprise Financial Management Software Market 2021 High Growth Forecast due to Rising Demand and Future Trends

Comprehensive study and evaluation of the International Business Economical Management Software program Sector highlights new trends in the Business Fiscal Management Software market and supplies firms with trading insights. This review assists suppliers, suppliers and investors, CEOs to discover alternatives and business optimization procedures to strengthen their price in the international Enterprise Economical Administration Software package current market. Delivers crucial information for nicely-recognised businesses that are just one of the major executing providers. The report gives in depth protection of current and probable marketplaces as very well as an evaluation of competitiveness in altering market scenarios.

The report also provides info in the sort of charts, tables and figures collectively with get in touch with specifics and sales call facts for the important industry gamers in the international market. There is a specific overview of the competitive landscape of the international Company Monetary Administration Program business, with all the details collected and deepened with the SWOT investigation. Possibilities for probable industrial development have been discovered and the levels of competition challenges involved have also been structured.

Get Free of charge Sample copy of this Report with Graphs and Charts at: https://reportsglobe.com/download-sample/?rid=287657

The segmentation chapters enable visitors to have an understanding of elements of the market place this sort of as its goods, accessible engineering and applications. These chapters are prepared to explain their advancement more than the several years and the study course they are probably to get in the coming several years. The exploration report also supplies specific information on new developments that may perhaps define the progress of these segments in the coming years.

Business Fiscal Administration Software package Market place Segmentation:

Organization Economical Administration Software package Marketplace, By Software (2016-2027)

  • Payroll Administration Techniques
  • Billing & Invoice Program
  • Organization Source Planning Techniques
  • Time & Expenditure Administration Systems

Organization Money Administration Software Industry, By Products (2016-2027)

  • Website-dependent Application
  • Cellular-primarily based Software

Key Gamers Working in the Business Economic Administration Application Current market:

  • Epicor
  • infor
  • Microsoft Corporation
  • Oracle
  • Freshbooks
  • Intuit, Inc
  • Lucanet Ag
  • Onestream Software program Llc
  • IBM
  • The Sage Team Plc
  • Wave Money
  • Xero Minimal
  • Zoho Corporation

Company Profiles – This is a quite important section of the report that consists of exact and comprehensive profiles for the big gamers in the world Business Financial Administration Software package market place. It delivers details on the principal small business, marketplaces, gross margin, revenue, value, manufacturing and other factors that outline the market progress of the gamers analyzed in the Company Money Administration Program current market report.

World-wide Company Economic Management Software Sector: Regional Segments

The different area on regional segmentation presents the regional features of the around the globe Enterprise Economic Management Software program industry. This chapter describes the regulatory framework that is probably to impression the full industry. It highlights the political landscape in the current market and predicts its impact on the Organization Money Administration Program market place globally.

  • North America (US, Canada)
  • Europe (Germany, United kingdom, France, Rest of Europe)
  • Asia Pacific (China, Japan, India, Relaxation of Asia Pacific)
  • Latin The usa (Brazil, Mexico)
  • Middle East and Africa

Get up to 50{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} price cut on this report at: https://reportsglobe.com/talk to-for-lower price/?rid=287657

The Review Aims are:

  1. To review world Organization Money Administration Software status, potential forecast, development prospect, essential industry and vital players.
  2. To existing the Business Economic Administration Application development in North The united states, Europe, Asia Pacific, Latin The us & Center East and Africa.
  3. To strategically profile the vital gamers and comprehensively evaluate their development approach and tactics.
  4. To define, describe and forecast the current market by solution kind, marketplace purposes and key areas.

This report includes the estimation of market dimension for worth (million USD) and volume (K Models). Both of those top rated-down and base-up methods have been used to estimate and validate the current market dimension of Enterprise Economic Management Application industry, to estimate the dimension of different other dependent submarkets in the overall market. Essential players in the sector have been identified through secondary research, and their market place shares have been decided by way of primary and secondary investigate. All proportion shares, splits, and breakdowns have been determined using secondary sources and verified primary resources.

Some Main Details from Desk of Contents:

Chapter 1. Research Methodology & Facts Resources

Chapter 2. Executive Summary

Chapter 3. Business Fiscal Management Program Current market: Field Evaluation

Chapter 4. Company Financial Management Software package Market place: Item Insights

Chapter 5. Organization Money Management Software Current market: Application Insights

Chapter 6. Business Financial Management Computer software Sector: Regional Insights

Chapter 7. Business Economical Management Program Industry: Aggressive Landscape

Inquire your queries about customization at:  https://reportsglobe.com/want-customization/?rid=287657

How Reports World is diverse than other Industry Investigation Vendors:

The inception of Reports World has been backed by giving consumers with a holistic perspective of sector conditions and potential opportunities/options to experience optimum profits out of their firms and help in determination creating. Our crew of in-dwelling analysts and consultants will work tirelessly to understand your desires and advise the very best doable methods to fulfill your investigate demands.

Our staff at Reports World follows a rigorous procedure of facts validation, which permits us to publish reports from publishers with minimal or no deviations. Reports World collects, segregates, and publishes additional than 500 stories every year that cater to goods and solutions across numerous domains.

Get hold of us:

Mr. Mark Willams

Account Manager

US: +1-970-672-0390

Electronic mail: [email protected]

Web site: Reportsglobe.com

New Finance Model Helps Early-Stage Companies Overcome Pandemic-Inflated Interest Rates, Gives Investors Opportunity to Pool Funds to Access Key Economic Growth Sectors

LONDON, Oct. 4, 2021 /PRNewswire/ — Shortage of conventional bank financing and pandemic-inflated fascination premiums are threatening the viability of remarkably strategic and valuable get started-ups and early-phase corporations that are important to write-up-COVID financial restoration in acquiring marketplaces about the entire world.

Now a new choice finance product is rising that is serving to resurrect these companies and get substantial-worth strategic improvement jobs again on observe.

This option product has financial consulting groups pooling investments from hedge resources, pension cash, sovereign wealth teams, angel investors and other traders who share an fascination in extremely specific growth sectors, this kind of as renewable strength, cyber security and e-commerce. These are all sectors that are envisioned to be important motorists of put up-COVID financial restoration as very well as extended-time period sustainable financial development in developing marketplaces.

The Infinity Group is enabling buyers to pool cash to extra simply and efficiently faucet into the chance of the swiftly escalating eco-friendly economy whilst providing up-and-coming developers and running businesses entry to funding that if not is either unavailable or far too costly to make financial sense.

A variety of markets in Africa have recently shaped organizations looking to direct extremely strategic local weather action projects in locations this sort of as photo voltaic, hydro, waste-to-energy and other renewable vitality sources.

The companies powering these projects are led by highly capable and knowledgeable management teams and have sturdy organization types capable of capitalizing on swiftly declining progress and era charges for these renewable electricity sources. They also are inclined to have strong local government guidance for the prospective contribution to nearby economic growth as effectively as reducing nationwide reliance on high priced electricity imports.

But amazingly high fascination charges in nations around the world like Nigeria, South Africa and a lot of other individuals threaten their viability.

With this new product, The Infinity Team gives the investors entry to large-worth growth chances in sectors that lead to increasing their ESG (Environmental, Social, Governance) portfolios. And the early-stage advancement providers get obtain to funds at eye-catching rates and extended payment phrases that are enabling them to get up and working rapidly and effectively.

Supply Infinity Group

Five9 Poised to Continue to Transform Customer Engagement and Drive Industry-Leading Growth and Profitability for Shareholders as Standalone Company

Third Quarter 2021 Financial Results to be Released on November 8

Financial Analyst Day to be Held on November 18

SAN RAMON, Calif., September 30, 2021–(BUSINESS WIRE)–Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center, today highlighted its strong foundation and the significant opportunity ahead as a standalone company.

“Five9 has built an industry-leading and differentiated cloud contact center platform that has transformed the way businesses engage with their customers,” said Rowan Trollope, Chief Executive Officer of Five9. “Over the past few months, we have continued to execute relentlessly in the market. With a focus on product innovation, excellence in go-to-market execution and a strong and evolving partner ecosystem, we continue to strengthen our relationships with customers and bring new businesses onto the Five9 platform. We also hosted our largest ever annual CX Summit and, this week, were recognized by expert industry analysts as having the best application of Artificial Intelligence. The contact center is the new front door for business and, as the market shifts from on-premises to cloud and digital transformation accelerates, we believe we are positioned to build on this momentum and grow market share.”

Mr. Trollope continued, “We had the opportunity to engage extensively with our shareholders since our transaction announcement. We greatly appreciate their feedback and confidence in Five9’s future prospects and share their views regarding the significant potential for value creation as a standalone company. We look forward to sharing additional information on our plans to deliver continued industry outperformance and profitable growth in connection with our third quarter financial results on November 8 and Financial Analyst Day on November 18.”

Five9 has a strong foundation and clear plan to build on its momentum:

  • Capitalize on favorable market dynamics and the enterprise opportunity: Five9 is well positioned as customers focus on business agility in the move to the cloud and seek AI-driven automation to increase efficiency in the contact center. The resulting savings are especially appealing to larger enterprises, which need to scale efficiently. Five9 has successfully capitalized on this opportunity, driving sustained 30{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}+ year-over-year enterprise subscription revenue growth. Enterprise customers now represent 84{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} of total revenues, up from 60{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} at the Company’s 2014 IPO, and Five9 is poised for continued strong growth by continuing to expand into the up-market opportunity.

  • Innovate and expand the Five9 platform to meet and anticipate customers’ evolving needs: Five9 maintains its competitive advantage by continuing to evolve its products to meet and anticipate customers’ changing needs. Innovations and enhancements in the Company’s products have enabled businesses to deliver a more seamless experience for both their customers and their agents and supervisors. The latest set of offerings is focused on helping businesses leverage the power of a Digital Workforce through AI-enabled Intelligent Virtual Agents (IVAs) and AI-assisted live agents.

  • Continue investment in go-to-market execution: With significant investments in its go-to-market team, Five9 has ensured that it is fully capitalizing on the market opportunity. This includes both North America and International investments across direct sales and the extended partner ecosystem of channel partners, master agents, value added resellers, system integrators and technology partners. The Company will continue to invest in expanding and strengthening its go-to-market capabilities and building upon the trust it has developed with customers as shown by its consistently high 80{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}+ NPS scores for professional services.

Five9 is confident in its ability to deliver continued value across its stakeholder groups and looks forward to sharing more information in connection with its third quarter 2021 financial results and Financial Analyst Day. Additional details can be found below.

Five9 Third Quarter 2021 Financial Results to be Announced on November 8

Five9 will release financial results for the third quarter 2021 ended September 30, 2021 following the close of market on Monday, November 8, 2021. The Company will host a corresponding live webcast at 4:30 p.m. Eastern Time on that day. Details to follow in a separate press release in the coming weeks.

Five9 to Hold Financial Analyst Day on November 18

Five9 will hold a virtual Financial Analyst Day to discuss the Company’s strategy, outlook and business opportunities on Thursday, November 18, 2021. Members of the Five9 management team will host a series of presentations beginning at 11:30 a.m. Eastern Time. Details to follow in a separate press release in the coming weeks.

In a separate press release issued today, Five9 announced the termination of its merger agreement with Zoom, pursuant to which Zoom would have acquired Five9 in an all-stock transaction. A link to the press release can be found on the Investor Relations section of the Company’s website at http://investors.five9.com/.

About Five9

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

For more information visit www.five9.com.

Engage with us @Five9, LinkedIn, Facebook, Blog, That’s Genius Podcast.

Forward-Looking Statements

This communication contains certain forward-looking information related to Five9 and its future as a standalone company. These forward-looking statements are made as of the date they were first issued and were based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Forward-looking statements in this communication include, among other things, statements about Five9’s future plans as a standalone company and our growth prospects.

Risks and uncertainties that may cause these forward-looking statements to be inaccurate include, among others: (i) the risk that the termination of the merger agreement may adversely affect Five9’s business, the price of Five9’s common stock and Five9’s ability to pursue these strategic transactions; (ii) potential adverse reactions or changes to Five9’s business relationships with clients, employees, suppliers or other parties or other business uncertainties resulting from the termination of the transaction with Zoom, including but not limited to such changes that could affect Five9’s financial performance; (iii) potential legal proceedings that may be instituted against Five9 related to the termination of the merger agreement; (iv) the impact of significant transaction costs and unknown liabilities on Five9’s operating results; (v) our quarterly and annual results may fluctuate significantly, including as a result of the timing and success of new product and feature introductions by us, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (vi) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (vii) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (viii) failure to adequately retain and expand our sales force will impede our growth; (ix) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (x) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully maintain, grow and manage these relationships could harm our business; (xi) we have established, and are continuing to increase, our network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (xii) adverse economic conditions may harm our business; (xiii) the effects of the COVID-19 pandemic have materially affected how we, our clients and business partners are operating, and the duration and extent to which this will impact our future results of operations and overall financial performance remains uncertain; (xiv) security breaches and improper access to or disclosure of our data or our clients’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and our business; (xv) we may acquire other companies or technologies, or be the target of strategic transactions, or be impacted by transactions by other companies, which could divert our management’s attention, result in additional dilution to our stockholders and otherwise disrupt our operations and harm our operating results; (xvi) the markets in which we participate involve numerous competitors and are highly competitive, and if we do not compete effectively, our operating results could be harmed; (xvii) if our existing clients terminate their subscriptions or reduce their subscriptions and related usage, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (xviii) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xix) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xx) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software and any failure by these service providers to provide reliable services could cause us to lose clients and subject us to claims for credits or damages, among other things; (xxi) we have a history of losses and we may be unable to achieve or sustain profitability; (xxii) the contact center software solutions market is subject to rapid technological change, and we must develop and sell incremental and new products in order to maintain and grow our business; (xxiii) we may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xxiv) failure to comply with laws and regulations could harm our business and our reputation; (xxv) we may not have sufficient cash to service our convertible senior notes and repay such notes, if required, and other risks attendant to our convertible senior notes and increased debt levels; and (xxvi) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent annual report on Form 10-K and quarterly reports on Form 10-Q. Such forward-looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210930006015/en/

Contacts

Five9 Press Relations
Allison Wilson
352-502-9539
allison.wilson@five9.com

Five9 Investor Relations
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
ir@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
lisa@blueshirtgroup.com