Ticketmaster apologizes to Taylor Swift and her fans for ticketing debacle

Ticketmaster apologizes to Taylor Swift and her fans for ticketing debacle


New York
CNN Company
 — 

Ticketmaster apologized to Taylor Swift and her supporters late Friday evening soon after a ticketing debacle this week that built it complicated for people to acquire tickets to the pop star’s new tour.

“We want to apologize to Taylor and all of her enthusiasts — in particular these who experienced a terrible encounter seeking to acquire tickets,” the ticketing internet site stated in the blog publish.

The company additional that it strives to make ticket buying “as quick as doable,” but that “hasn’t been the situation for many folks making an attempt to purchase tickets” to Swift’s tour, which kicks off March 17 and will have 52 concerts in a number of stadiums across the US above five months.

The company stated that it is doing work to “shore up our tech for the new bar that has been established by demand” for her tour. “Once we get by that, if there are any up coming measures, updates will be shared accordingly,” it wrote.

The mea culpa will come soon after Swift spoke out before on Friday about how the situation was “excruciating” for her to observe as it unfolded into chaos.

“I’m not going to make excuses for anybody for the reason that we requested them, multiple moments, if they could take care of this form of desire and we ended up confident they could,” the singer wrote in an Instagram post on Friday afternoon. “It’s genuinely awesome that 2.4 million folks received tickets, but it truly pisses me off that a great deal of them feel like they went as a result of many bear assaults to get them.”

Swift included that she would try out to “figure out how this scenario can be enhanced moving ahead.”

Revenue for the singer’s new Eras Tour commenced Tuesday, but frustrating desire snarled the ticketing site, infuriating plenty of lovers who couldn’t obtain tickets. Shoppers complained on social media about Ticketmaster not loading, saying the system didn’t allow for them to obtain tickets, even if they had a pre-sale code for verified admirers.

On Thursday, Ticketmaster introduced that the sale to the normal community, scheduled to get started Friday, was canceled because of to “extraordinarily superior needs on ticketing systems and inadequate remaining ticket stock to fulfill that demand from customers.”

“To those people who didn’t get tickets, all I can say is that my hope is to provide much more alternatives for us to get alongside one another and sing these music,” Swift mentioned.

The Justice Division has launched an antitrust investigation into Dwell Nation, the owner of Ticketmaster, to glance at no matter if the corporation has a monopoly in the industry for concerts, like ticket buying, a source familiar with the matter tells CNN. The New York Times to start with noted the investigation Friday.

The Division of Justice has been getting in touch with music venues and other ticket industry individuals in recent months, asking about Are living Nation’s techniques and industry dynamics, the Periods additional.

Dwell Nation responded Saturday in a assertion posted to its web page, declaring that it “takes its duties under the antitrust legislation seriously” and “does not have interaction in behaviors that could justify antitrust litigation, allow on your own orders that would demand it to change essential small business tactics.”

“The Office of Justice itself identified the competitive character of the concert advertising organization at the time of the Live Nation-Ticketmaster merger,” the business stated in a statement. “That dynamic has not modified.”

Stay Country added that the simple fact that Ticketmaster “continues to be the leader in this sort of an surroundings is a testament to the system and individuals who function it, not to any anticompetitive company practices.”

“We innovate and invest in our know-how more than any other ticketing corporation, and we will proceed to do so,” the organization wrote, noting that Ticketmaster is the “most transparent and enthusiast-helpful ticketing process in the United States.”

– CNN’s Evan Perez and Tierney Sneed contributed to this report

– Correction: A prior version of this tale misstated the quantity of stadiums Taylor Swift will be actively playing on her Eras Tour.

Dow sinks 800 points as new COVID variant fans lockdown fears

U.S. stocks plunged on Friday, with global markets rattled by a new coronavirus variant discovered in South Africa, which fanned concerns that new growth-crushing lockdowns could be imposed if the variant spreads widely.

Trading volumes were low due to the Thanksgiving holiday in the U.S., which may have exacerbated the volatility. 

However, major benchmarks fell sharply during the holiday-shortened session, with the Dow (^DJI) diving by more than 900 points — logging its worst day of the year and its third worst Thanksgiving selloff ever. Meanwhile, S&P 500 (^GSPC) sank by over 2{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, its biggest drop since February, and the Nasdaq (^IXIC) also fell sharply, but its losses were partly contained by a rally in stay-at-home stocks.

A new coronavirus variant has been discovered in South Africa, leading to an emergency session of the World Health Organization. Dubbed “Omicron,” scientists say the new B.1.1.529 strain is a concern, because it harbors a large number of mutations found in other variants — including the fast-spreading Delta variant that exploded over much of the summer — and it seems to be rapidly spreading.

While there’s no evidence yet, health officials are worried that the mutating variant could dilute or resist the efficacy of vaccines.

“It goes without saying that it’s still too early to say exactly how big a threat the new B.1.1.529 strain poses to the global economy,” Neil Shearing, Group Chief Economist at Capital Economics, said in a note.

Still, “the lesson from the past couple of years is that it’s the restrictions that are imposed in response to the virus – rather than the virus itself – that causes the bulk of the economic damage. So, the key question is how governments will respond in the event that the B.1.1.529 strain spreads,” Shearling wrote.

“That in turn will hinge on the extent to which it escapes the vaccines and, importantly, causes strains in national healthcare systems,” he added — underscoring that governments in the U.S. and U.K. had taken a “learn to live with the virus” approach, and thus are far less likely than other regions to impose new restrictions.

BioNTech (BNTX) said on Friday it expects more data on the new coronavirus variant in South Africa within two weeks to help its shots should be reworked, and that the company and Pfizer (PFE) — its vaccine partner — could redesign its vaccine within 6 weeks, with an aim to distribute it within 100 days.

Pfizer surged as much as 8{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} to record, signaling that the new variant could create demand for the vaccine.

While fears of COVID-19 dominated investors’ attention for much of 2020 and 2021, Pfizer confirms it could make variant vaccine in 100 days with the ability to make four billion doses in the first 12 months, according to Citi analyst Andrew Baum.

Travel and leisure-related stocks were among those hit the hardest early Friday, with Carnival Corp (CCL) and Royal Caribbean (RCL) down by 10{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} in premarket trading. United Airlines (UAL), Delta Air Lines (DAL) and American Airlines were down each 7{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} each. Boeing slipped 6{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}. Marriott International and Hilton Worldwide fell more than 5{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}.

Travel platform Expedia (EXPE) was the fifth-worst performer in the S&P 500, dropping by 11{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} during the shortened trading day, while home sharing site Airbnb (ABNB) was down more than 5{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}.

On the flip side, stay-at-home stocks gained Zoom (ZM) up 9{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, while Netflix (NFLX) bounded higher by 2{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}.

Oil prices also swooned to the lowest levels in more than two months Friday sparking fears about a slowdown in demand.

U.S. oil dropped 10{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} its the worst day since April 2020, with U.S. crude futures down 6.2{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} to $73.57 per barrel on perceived fears of falling demand amid the new variant.

Bond yields have also fallen as the market’s inflation fears temporarily gave way to the desire for safe-haven assets. The yield on the benchmark 10-year U.S. Treasury note was down to 1.53{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} after closing at 1.63{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} on Wednesday.

“We’re still in a place where yields are so low that the safe haven of bonds isn’t as safe as it looks,” ProShares’ Simeon Hyman told Yahoo Finance Live on Friday. “You’re making not that much today on that little bit of rally in treasuries, so it’s a tough spot.”

Banks, which benefit from the higher interest rates, were broadly weaker as bond yields declined. Bank of America sinks 5.8{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, Wells Fargo drops 6.3{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, Citigroup loses 4.8{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, JPMorgan declines 4.7{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, Goldman Sachs sheds 3.9{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996} and Morgan Stanley tumbled 4.9{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}

__

1:00 p.m. ET: Stocks slump on Black Friday, as new variant spooks investors

Here were the main moves in markets as of 1:00 p.m. ET:

  • S&P 500 (^GSPC): -106.65 (-2.27{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 4,594.81

  • Dow (^DJI): -903.59 (-2.52{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 34,900.79

  • Nasdaq (^IXIC): -353.57 (-2.23{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 15,491.66

  • Crude (CL=F): +$9.73 (-12.41{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to $68.66 a barrel

  • Gold (GC=F): -$1.10 (-0.06{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to $1,785.40 per ounce

  • 10-year Treasury (^TNX): -1.4 bps to yield 1.54{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}

11:15 a.m. ET: Carnival, travel slumps on fears of South African Covid variant

Cruise lines stocks continues to retreat as covid fears swelled. Carnival Corp (CCL) shed more than 12{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, while Royal Caribbean (RCL) sunk more than 11{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}. 

11:10 a.m. ET: Stocks slump midday

Here’s where markets were trading midday: 

  • S&P 500 (^GSPC): -93.46 (-1.99{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 4,608.00

  • Dow (^DJI): -913.69 (-2.55{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 34,890.69

  • Nasdaq (^IXIC): -318.08 (-2.02{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 15,523.46

  • Crude (CL=F): -$9.24 (-11.79{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to $69.15 a barrel

  • Gold (GC=F): $13.30 (0.75{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to $1,797.60 per ounce

  • 10-year Treasury (^TNX): -1.49 bps to yield 1.5{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}

10:30 a.m. ET: The end of the interest rate differential play?

Friday’s decidedly risk-off tone is calling into question the level of aggressiveness with which the Federal Reserve may pull back on its stimulus. Only a day ago, some thought the rapid surge in prices could prompt the Fed to speed up a taper — or even hike rates faster. 

What a difference a day makes. Marc Chandler at Bannockburn Global FX, pointed out in a research note that the rise of a new variant is scrambling Fed expectations versus the European Central Bank and the Bank of Japan: 

The dollar’s rally has been fueled by the prospect of a divergence of monetary policy that favored the Fed over the ECB and BOJ. Indeed, since the November 10 surprise jump in the October CPI to above 6{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}, we had emphasized the likelihood that the Fed would have to taper quicker to give it the flexibility to lift rates earlier if needed. Since then, 4-5 Fed officials and several large banks have also underscored this possibility. However, this scenario is being called into question today, which is evident in the swaps markets and the Fed funds futures.

9:30 a.m. ET: Stocks open sink 

Here’s where markets were trading just before the opening bell:

  • S&P 500 (^GSPC): -66.85 (-1.42{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 4,634.61

  • Dow (^DJI): -848.78 (-2.37{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 34,955.60

  • Nasdaq (^IXIC): -133.91 (-0.83{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to 15,708.01

  • Crude (CL=F): -$5.34 (-6.81{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to $73.05 a barrel

  • Gold (GC=F): $21.20 (1.19{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}) to $1,805.50 per ounce

  • 10-year Treasury (^TNX): -1.52 bps to yield 1.5{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996}

7:55 a.m. ET Friday: Stock futures tumble 

Here’s where markets were trading Friday morning: 

  • S&P 500 futures (ES=F): 4,623.25, -75.75 (-1.61{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996})

  • Dow futures (YM=F): 34,973.00, -776.00 (-2.17{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996})

  • Nasdaq futures (NQ=F): 16,224.50, -141.50 (-0.86{21df340e03e388cc75c411746d1a214f72c176b221768b7ada42b4d751988996})

NEW YORK, NEW YORK - SEPTEMBER 30: Traders work on the floor of the New York Stock Exchange (NYSE) on September 30, 2021 in New York City. In afternoon trading the Dow was down over 250 points as investors continue to worry about inflation, wages and supply chain issues. (Photo by Spencer Platt/Getty Images)

NEW YORK, NEW YORK – SEPTEMBER 30: Traders work on the floor of the New York Stock Exchange (NYSE) on September 30, 2021 in New York City. In afternoon trading the Dow was down over 250 points as investors continue to worry about inflation, wages and supply chain issues. (Photo by Spencer Platt/Getty Images)